Air India

The national carrier of India, Air India is also the country’s oldest airlines. It has a worldwide network of passenger and cargo services. The merger of Air India and Indian, the country’s leader in the domestic sector, has helped the airline to emerge as a major force in the airline industry. A re-branding exercise is currently underway and passengers are getting to see the unified face of the new invigorated Air India.

Air India domestic operates to 63 destinations on the domestic front including several destinations in the North East, remote stations of the South, Ladakh and Andaman and Nicobar islands. The 172-seater Airbus A321 aircraft, among the different types of aircraft in operation, connects all major metros, including all flights on the Delhi-Mumbai sector. Superior features such as a spacious cabin, comfortable seats and the luxury of in-flight entertainment make it altogether a comfortable and enjoyable experience for the travelers.

How to check Air India Flight Status

Just log on to http://home.airindia.in/SBCMS/Webpages/call-center.aspx?MID=287


Air India online booking offers three classes of service - First, Executive and Economy Class. Air India’s frequent flyer program is called ‘Flying Returns’ and is shared with Indian Airlines and other subsidiaries. Members receive seat discounts, class upgrades, free hotel stays and other benefits besides the mileage points. In-flight dining includes a choice of Indian and Continental cuisine.

According to the Economic Times Brand Equity Survey 2010, Air India domestic ranked as the ‘most trusted brand’ in the aviation sector in the country. During the month of September, Air India domestic registered an impressive on-time performance at Mumbai airport of 95% till September 22, 2010.

Air India booking accomplished a smooth transition of its domestic operations at the state-of-the-art, recently upgraded Terminal 3 of New Delhi’s Indira Gandhi International Airport. There had been a communication plan earlier through news reports in the media and advertisements to ensure that passengers were kept informed of this transition. All flights flying into and out of Delhi started operating from the new terminal with effect from the midnight of November 10, 2010.

In keeping with its mission of providing air connectivity to lesser accessible stations, Air India domestic would start operations from Chennai to Agatti in the Lakshadweep islands. It has introduced super saver schemes for northeast, Port Blair and Agatti in order to promote tourism to these as yet unexplored destinations. The airline also plans to upgrade its services to Tier 2 cities by providing jet aircrafts. For example, the route from Delhi to Dehradun will now feature a 122-seater Airbus A-319. Similarly, the flight on the Delhi-Kanpur-Allahabad-Delhi routes will be upgraded to operate with a 70-seater CRJ aircraft.

As part of its seasonal promotions, Air India introduced a monsoon special fare where passengers were allowed to travel in Executive Class even while paying an Economy Class fare. It fulfilled the role of a national carrier by maintaining air connectivity of Kolkata with the rest of the country during a strike called by a section of trade union bodies all over India. Air India domestic operated special flights from Delhi to Leh on 8th August, 2010 to extend all possible help to rescue stranded tourists and passengers.

Although facing stiff competition from private airlines, Air India domestic continues to be a dominant force in India’s domestic airline industry. The airline has witnessed a surge in passenger bookings in the recent times.